Apply for Old Mutual Data Capturer
Job Position: Data Capturer
Location: Cape Town
Closing Date: 17 September 2025
Job Description
This role is responsible for providing customer service to customers in OM branches. The primary function is to assist customers in navigating the digital customer service platform and to assist customers to submit specified transactions via the digital platforms.
Duties And Responsibilities
- Will assist with managing queues and reducing pressure on Branch staff.
- Will assist customers on digitally enabled devices with their requested digitally enabled transaction:
- Providing reading information
- Self-service guidance
- Submission process through customer’s own or branch self-service device (where applicable
- Call centre details
Requirements
- Grade 12
Skills And Competencies
- Collaborates
- Communicates Effectively
- Demonstrates Self-Awareness
- Drives Results
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Organizational Savvy
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