Old Mutual: Data Capturer

Apply for Old Mutual Data Capturer

Job Position: Data Capturer

Location: Cape Town

Closing Date: 17 September 2025

Job Description

This role is responsible for providing customer service to customers in OM branches. The primary function is to assist customers in navigating the digital customer service platform and to assist customers to submit specified transactions via the digital platforms.

Duties And Responsibilities

  • Will assist with managing queues and reducing pressure on Branch staff.
  • Will assist customers on digitally enabled devices with their requested digitally enabled transaction:
  • Providing reading information
  • Self-service guidance
  • Submission process through customer’s own or branch self-service device (where applicable
  • Call centre details

Requirements

  • Grade 12

Skills And Competencies

  • Collaborates
  • Communicates Effectively
  • Demonstrates Self-Awareness
  • Drives Results
  • Ensures Accountability
  • Manages Complexity
  • Optimizes Work Processes
  • Organizational Savvy

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