RCL FOODS: Dispatch Clerk

Job Position: Dispatch Clerk

Location: Durban

Closing Date: 18 August 2023

Ref No: RCL230801-6

Job Description

RCL Foods is looking for a motivated, high-energy, people-oriented Dispatch Clerk to work in their business baking unit. This position will be based at Sunshine Bakery in Durban.

The ideal applicant will be responsible for ensuring that bread is dispatched with quality and standards.

Requirements

  • Grade 12 Matric pass rate with a math pass percentage greater than 60%

Skills

  • Reading, writing, understanding, and communicating in English is required.
  • Excellent numeracy: Excellent computer proficiency, particularly in Excel and e-mail
  • Previous experience in a dispatch department or FMCG experience is preferred.
  • Customer service experience is advantageous.
  • Experience with JDE is advantageous.

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Obligations and Responsibilities

  • Stock Control
  • Check the stock handover from the prior shift.
  • Check that the cages are locked.
  • Ensure that all stock taken from production is signed for by the dispatch clerk and the production supervisor.
  • Ensure that merchandise is loaded in accordance with the company’s safety guidelines.
  • When the Returns Clerk is not available, ensure that the merchandise is loaded in such a way that it is not damaged. nn Vehicle return, count returns, and issue credit notes for the driver or customer.
  • Make certain that good stock returns are returned to dispatch cages.
  • Ensure that damaged returns are transferred to the damage container.
  • Cycle count the stock in dispatch to ensure it is balanced and provide reasons if it is not.
  • SOP-compliant receipting and delivery of confectionery

Crate Management

  • Maintain the integrity of JDE’s crate movement.
  • Perform a daily crate count of all Sunshine crates on corporate property and report any crate irregularities to the dispatch supervisor.
  • On vehicle return, count the number of crates in the car, enter them on the crate sheet, and give the driver a crate slip.

Transactional Responsibilities

  • Print the accumulated sales report and the loading sheet.
  • Give loaders directions on which stock to draw and load, as well as the quantity and type.
  • Process customer bread sales, including damages
  • Cash up on cash sales and balance against invoices.
  • Ensure that all invoices for drivers and clients are produced appropriately and provided to drivers after the vehicle has been loaded and he is ready to depart.
  • Transfer stock so that the driver’s route location is accurate.
  • Fill out a request book with particular requests and give it to the production supervisor.
  • Complete the handover page for the next shift and notify the next shift clerk of any important information he should be aware of.

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