Dis-Chem :Administrator

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Job Position: Administrator

Location: Midrand, Gauteng

Closing Date: 27 September 2023

Job Type: Permanent

Job Description

The Dis-Chem Pharmacies Head Office in Midrand is looking for an Administrator to join the Dis-Chem Health team. The primary responsibility of this position will be to manage day-to-day administrative work and to provide coordination support to the Dis-Chem Health team. Aid in the adoption of Dis-Chem Health processes, practices, and systems.

Job Specification

  • General administrative assistance and completion of monthly administrative responsibilities
  • Coordination and preparation for Team meetings, including documentation of team deliverables and progress reporting.
  • Provide information and prepare any Dis-Chem Health correspondence, documentation, and/or reports.
  • Provide line management with statistics on the agreed-upon measurables and frequency.
  • Respond to inquiries, requests, and questions as soon as possible, and refer to Management as needed.
  • Aid in the upkeep and implementation of policies and processes.
  • Respond to any more related enquiries or workflows.
  • To guarantee that calls are correctly logged, use the Call Center system correctly.
  • Maintain and report on query statistics on a regular and agreed-upon basis.
  • Provide recommendations to improve client service and treat consumers fairly in accordance with the Financial Sector Conduct Authority’s regulatory framework.
  • Participate in and contribute to a culture that fosters rewarding relationships, encourages feedback, and delivers great client service.
  • Provide weekly statistics to line managers on agreed-upon metrics.

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Requirements

  • Matric or equivalent Senior Certificate
  • Certificate in Administration (advantageous)

Skills and Competencies

  • Excel, PowerPoint, and Outlook are examples of computer skills.
  • Customer Support
  • Communication abilities
  • Interpersonal abilities
  • Analytical and problem-solving abilities are required.
  • Honesty and trustworthiness
  • Detail-oriented
  • Deadline-driven

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