Apply for Emeris Call Centre Agent x4
Job Position: Call Centre Agent x4
Location: Midrand, Gauteng
Closing Date: 05 October 2025
Job Type: Contract
Job Purpose
This position provides additional calling capacity to support campuses in converting student enquiries into confirmed appointments and enrolments.
As a Call Centre Agent, you will engage prospective students, provide accurate programme and appointment information, ensure quality of bookings, and coordinate closely with campus staff. You will also assist with ad-hoc campaign and support calling to drive attendance, document submission, and registration readiness.
Requirements
- Matric
- Previous customer service or calling experience (advantageous but not mandatory).
- Computer literacy and ability to work with MS Suite/CRM/calling platforms.
- Availability for flexible, part-time shifts including evenings and weekends when required.
- Commitment to delivering a professional student experience.
Skills And Competencies
- Strong verbal communication and active listening skills.
- Ability to follow structured scripts while adapting to caller responses.
- Attention to detail in data entry and booking processes.
- Confidence in objection handling and customer engagement.
- Collaborative mindset to work with both Overflow Facility and campus teams.
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