Apply for Volvo Service Advisor
Job Position: Service Advisor
Location: White River, ZA
Closing Date: 17 October 2025
Position Type: Professional
Job Purpose
Purpose of the role is to ensure the effective sales performance of the area allocated within the region; ensuring performance targets for the Volvo brand are met in line with the strategic objectives of the Branch.
Duties And Responsibilities
- Customer satisfaction and complain handling.
- Planning the workshop utilisation capacity.
- Calculation & preparation for retail invoicing, internal invoicing and claim handling.
- To open and process job cards for repairs, maintenance and service.
- To Transfer all relevant information from job card to computer system accurately.
- To close job cards and monitor work in progress.
- To be the liaison person between the customer and Volvo.
- To assist Technicians with VST’s & RST’s.To assist with the Workshop administration duties.
- To check and maintain maintenance parts store.To assist with Health & Safety requirements of the branch.
- To conduct regular checks on Company vehicles as per the company policy.
Requirements
- Matric / N4.
- Administration Diploma (an advantage).
- 2 year minimum strong administration in a workshop environment.
Skills And Competencies
- Planning & organization.
- Product knowledge.
- Technical knowledge.
- Good verbal and written communication skills.
- Ability to plan and organise.
- Good customer service skills.
- Accuracy and attention to detail.
- Ability to work under pressure.
- Good Time management.
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