Discovery: Learnership

Apply for Discovery Learnership

Job Position: Learnership

Location: Cape Town

Closing Date: Not Specified

Key Purpose

To support the building of solid relationships with DFC (tied agency distribution force) and DCS (independent advisors) Franchises and their Consultants and Brokers.

To provide these entities with support including product, industry knowledge and technical training. To further assist with servicing, marketing tactics and training in order to drive new business.

To also assist with portfolio analysis in an attempt to ensure portfolio growth and to report on potential portfolio risks to relevant parties.

Duties And Responsibilities

  • Provide full technical and training support on:
    • Product
    • Processes
    • Insure Operating Platforms
    • Technical system queries
    • Provide assistance with escalated enquiries
    • Assume accountability for first time resolution of escalated queries across administration, claims and new business platforms
  • Escalate any trends in the business that may impact sales to the Head of Intermediary Services and other relevant business heads
  • Set up a reoccurring visitation calendar and visit client offices, Business Consultants and brokers in line with the visitation calendar

Skills And Competencies

  • Communication – written and verbal
  • Basic MS Office
  • Proficient in written and spoken English
  • Exceptional analytical, problem solving and research skills
  • Creative thinking
  • A drive and commitment to exceed expectations
  • Reliability and dependability – can be counted on
  • A passion for personal development and growth with a high learning potential
  • A commitment to excellence
  • Treat others with care, dignity, and respect

Requirements

  • Matric
  • No formal qualification completed
  • No formal work experience
  • Not have completed any previous
  • Learnership in any industry or government institution
  • Must be a South African citizen

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