Hyundai: Administrator Service Advisor

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Job Position: Administrator Service Advisor

Location: Johannesburg, Gauteng

Closing Date: 13 January 2026

Job Type: Permanent

Job Description

We are seeking a dedicated and organized individual to join our team as an Administrator: Service Advisor. The successful candidate will be responsible for assisting with administrative tasks related to the service department and providing excellent customer service to clients.

Key Responsibilities

  • Greet customers and provide them with information about services offered
  • Schedule appointments for customers and technicians
  • Answer phone calls and emails in a timely manner
  • Maintain accurate records of customer interactions and service appointments
  • Provide quotes and estimates to customers for service work
  • Handle customer complaints and concerns in a professional and diplomatic manner
  • Collaborate with technicians to ensure that service appointments run smoothly
  • Conduct follow-up calls to ensure customer satisfaction

Requirements

  • High school diploma or equivalent
  • Proven experience in a customer service role
  • Strong communication skills, both verbal and written
  • Excellent organizational skills and attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office applications
  • Knowledge of automotive service and repair terminology is a plus

Apply for Hyundai Administrator Service Advisor