Internal Sales Agent (Telesales)

Reference Number: BOX260525-1
Job Title: Internal Sales Agent (Telesales)
Job Type: Permanent
Minimum Education Level: Grade 12 | National Certificate
Job Category: Sales
Division: Commercial and Marketing
Location – Town / City:
Westville, KwaZulu-Natal
Location – Country: South Africa
Closing date: 03 JUNE 2026

JOB OVERVIEW

Are you a passionate sales professional with a talent for telesales and a desire to connect with customers? Boxer Superstores is looking for a motivated Internal Sales Agent to work at our headquarters in Westville, Durban. This position is ideal for someone who thrives in a telemarketing setting and appreciates making a difference in the informal commerce sector.

Requirements

  • A minimum of three years’ experience as a telesales or sales representative in a retail setting.
  • A matric certificate is necessary.
  • Proficient in Excel.
  • Exceptional communication and negotiation abilities, as well as strong sales experience and the ability to work autonomously.
  • Self-motivated, results-driven, resilient, and dedicated to providing exceptional customer service.

Key Responsibilities

  • Make cold calls to independent retailers and merchants in remote locations.
  • Promote and offer a wide range of foodstuffs to informal trade clients.
  • Build and maintain great client connections by understanding their needs and offering specialized solutions.
  • Achieve sales objectives and contribute to the overall success of the business.
  • Keep accurate records of sales transactions and customer interactions.