Auto Pedigree: Call Centre Agent

by admin

Reference No: MOT250521-11
Location: Spartan, Kempton Park, Gauteng
Job Type: Permanent
Closing Date: 19 August 2026

Job Description

Discover your potential as a Call Centre Sales Representative at Auto Pedigree headquartered in Spartan, Kempton Park. A dynamic leader in the automotive retail sales business is searching for an experienced Representative who is professional and courteous as well as patient and tolerant to join their resilient, target driven team.

Requirements

  • Grade 12 / Senior Certificate
  • NCA accreditation
  • Call Center Sales Experience
  • Computer literate with high levels of skill in Excel and Outlook.
  • A legitimate South African identification document.
  • A valid driver’s license.
  • 2 years of customer service and sales experience.
  • Relevant industry experience is preferred.

Responsibilities And Duties

  • Ensure that clients are aware of the company’s and appropriate financial institutes’ procedures for finance applications.
  • Respond quickly to the customer’s demands and request feedback to help improve service.
  • Respond to outbound and incoming calls quickly and efficiently.
  • Sales are managed on a daily, weekly, and monthly basis.
  • Developing the firm such that it meets its monthly sales objectives.
  • Driving particular strategy to retain and increase existing client base
  • Ensuring customer escalation is managed and feedback is offered.
  • Update the Lead Management System with regards to feedback on leads.
  • Record all activities on the required reports.
  • Participate in sales and team meetings.
  • Participate in sales training
  • Adhere to the policies and procedures of the firm.
  • Any additional responsibilities as assigned.

Skills And Competencies

  • Understand, collect, and understand basic consumer information.
  • Adaptability to changes in the environment, delays, and other unanticipated needs
  • Goal-oriented and capable of meeting deadlines
  • High drive and good social skills.
  • Ability to operate successfully as part of a group or as an individual.
  • Excellent grasp of telephone etiquette.
  • Customer Service Oriented
  • Attentive to cost savings
  • Time Management
  • Attention to detail.
  • Ability to follow directions, accept responsibility for their actions, and honor promises.
  • Sales and marketing talents.
  • Knowledge about NCA
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