- Job Title: Food & Beverage Attendant
- Location: Pretoria Menlyn, Gauteng
- Company: Protea Hotels by Marriott
- Job Type: Full-Time
- Job ID: 26049498
- Industry: Hospitality / Food & Beverage
Job purpose
The primary goal of the Food & Beverage Attendant position is to support daily restaurant and service operations while providing visitors with a high-quality dining experience.
This involves preparing work locations, keeping them clean, aiding guests, and adhering to the company’s safety and service requirements.
Requirements
High school diploma or equivalent (12th grade).
No prior job experience is necessary.
Be willing to work shifts.
Effective communication abilities.
Professional look and attitude.
Key Responsibilities
1.Cleaning and Closing Duties
- Store reusable items appropriately.
- Clean the equipment and work spaces.
- Restock products for the upcoming shift.
- Lock refrigerators and safe spaces.
- Complete the daily housekeeping checklist.
2. Work Area Preparation
- Set up and stock service stations.
- Ensure that all tools and supplies are ready to use.
- Keep a clean-as-you-go strategy throughout the shift.
3. Equipment and Presentation Checks
- Inspect china, glass, and silverware.
- Ensure that each item is clean and attractive.
- Maintain excellent presentation standards.
4. Guest Service
- Welcome and thank guests in a professional manner.
- Communicate simply and nicely.
- Answer phones with good etiquette.
- Respond to the guest’s wants and concerns.
5. Teamwork and Communication
- Work closely with coworkers and managers.
- Support team goals and operations.
- Maintain excellent work connections.
6. Health and Safety Compliance
- Follow the company’s safety policies.
- Report any accidents or dangerous situations.
- Complete safety training when necessary.
7. Physical Duties
- Standing and walking for extended durations
- Lifting and transporting goods (up to fifty pounds)
- Moving over various surfaces and levels.
- Bending, lifting, and reaching.
Skills and Competencies
Strong customer service abilities.
Good communication skills.
Attention to detail.
Ability to operate under pressure.
Teamwork and cooperation skills.
Time management and reliability.