Company: SBV Services
Location: Kempton Park, Gauteng
Job Type: Internship
Duration: 12 months contract
Closing Date: Not Specified
Programme Overview
The program is part of the YES4Youth project, which aims to empower young people with skills, job experience, and better employment chances.
Minimum Requirements:
- Grade 12 with Math Literacy or Maths.
- 6 months of previous cashier/teller experience (advantageous).
Key Responsibilities:
Receive cash.
- Receive deposits and update the appropriate systems.
- Follow all rules and processes to eliminate any potential dangers to the organization and its customers.
Prepare cash in the suitable system.
- Check the container/bag for any damage or interference, and report any abnormalities to the Team Controller.
- Recognize the container/bag on the suitable system.
- Process all deposits in accordance with the agreed-upon banks’ SLAs and SOPs on the appropriate system.
- Prepare the workstation precisely to ensure successful and efficient note counting.
Note Sorting
- Sort all prepared deposits/notes for (FDP/ACDP) on the same day, within the deadlines.
- Send rejected notes to the Reject Teller, along with the PCD cards, deposit papers, and stop loss bag, for verification and balance
Deposits from the ACDP are being reconciled.
- Perform a reconciliation of all rejected notes to validate the information.
- Manually inspect all rejected notes for counterfeits, dye-stained notes, and damaged notes.
- Perform cash transfers to vaults.
- Perform end-of-day balance and reconciliation of all monies received.
- Handle all transactions, including shortages and surpluses, according on SOPs.
Desktop deposit processing.
- Check the container/bag for damage or tampering, and report any abnormalities to the Team Controller.
- Recognize the container/bag on the suitable system.
- All deposits must be kept separate for each client at all times, and they must be processed on the same day they are received.
- All deposits must be processed and balanced using the suitable system.
- Perform end-of-day balance and reconciliation of all monies received.
- ALL transactions, including shortages and surpluses, must be managed according to SOPS.
- Accurate preparing is required to enable successful and efficient note counting.
Sachet and Process Coin
- Process bulk coin deposits according to SBV’s rules and procedures.
- Sort and process the teller coin transfers.
Bank system integrated deposit processing.
- Validate all transactions tied to system integrations as per the bank’s SLA.
- Inform client services about account numbers that are not linked to the bank system to minimize delays in crediting the customer.
- Verify the deposit account number to prevent losses or misposts.
- escalate system downtime/delayed batches to team controller.
Payroll and Change
- Payroll and change transactions must be completed in accordance with the SLA per client.
- Report all inconsistencies to the Team Controller in a timely manner.
- Floats must be sealed in drop safe bags, together with float packing papers, and placed onto trolleys as required by the customer.
- Payroll entries will be handled within the banks’ SLA periods.
- Maintain all equipment by reporting any problems in equipment to the Team Controller.
- Obtain bank authorization before shipping, as per SOP.
Prepack/Treasury
- Assist with the correct packaging and unpacking of bank and ATM cash.
- Manage consumables in accordance with packaging regulations.
- Confirm that the bag and seal numbers are correctly recorded.
Manage equipment.
- Use equipment in accordance with Standard Operating Procedures (SOPS) to preserve and maintain corporate assets.