Apply for Sun International Receptionist
Job Position: Receptionist
Location: Sandton
Closing Date: Not Specified
Reference No: SI-814
Job Description
The receptionist is responsible for being the point of contact for guests, facilitating the hotel’s check-in and check-out processes, upselling rooms, and providing exceptional, personalised customer service to guests throughout their stay in order to ensure that their stay is memorable.
Duties And Competencies
- Identify issues with regards the floor appearance/ functioning of equipment and systems.
- Check overall cleanliness of the front of house areas.
- Check and restock information brochures.
- Review the arrival and VIP lists daily and understands special requirements.
- Assist in preparing and distributing welcome / VIP amenities.
- Be familiar with the hotel and resort facilities, promotions and activities.
- Identify issues with regards the floor appearance/ functioning of equipment and systems.
- Check overall cleanliness of the front of house areas.
- Check and restock information brochures.
- Review the arrival and VIP lists daily and understands special requirements.
- Assist in preparing and distributing welcome / VIP amenities.
- Be familiar with the hotel and resort facilities, promotions and activities
Requirements
- Grade 12
- 2 years experience in a customer service environment, preferably in a hotel environment.
Skills And Competencies
- Ability to work shifts that meet operational requirements
- Physically able to move around, and stand for extended periods of time.
- Have an open attitude perform similar functions to those contained in this document, in alternative outlets due to operational requirements
- Knowledge of an additional language (relevant to market) is an advantage.
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