Company: Talent Engine
Location: Centurion, Gauteng
Job Type: Contract
Closing Date: Not Specified
Role Description
Lightstone is seeking a passionate and customer-focused young person to join the Customer Support team via the YES Program. This position aims to provide real workplace experience as well as exposure to customer service, technology, and Lightstone’s products and solutions. The successful candidate will be given training and support and is not required to have prior understanding of Lightstone systems or products. The learner will help clients with general questions, learn how to provide product and technical assistance, and gain real customer service and workplace skills.
Requirements
- Currently unemployed.
- Youth who meet the relevant YES Program qualifying standards.
- Must not have participated in the YES Program previously.
- Available to participate for the entire program time.
- Able to work from the Centurion office as needed.
Minimum Qualifications
- Grade 12 / Matric.
- An IT, Communication, Customer Service, or equivalent qualification would be desirable, but not required.
- No previous formal employment experience is required.
What are we looking for
- Basic computer literacy.
- Comfortable learning new technologies and systems.
- Excellent spoken and written English.
- Good listening and communication abilities.
- Customer service orientation
- Patience and readiness to help others.
- Attention to detail.
- Problem-solving skills.
- Positive attitude and eagerness to learn.
- Ability to work as a team.
- Reliable and professional