Discovery: IT Technical Support (Learnership)

Company: Discovery
Job Type: Contract
Location: Pretoria, Gauteng
Closing date: Not Specified

The key purpose of the position

This Learnership leads to the nationally recognized FETC: IT Technical Support qualification, which combines organized learning components with hands-on experience in the IT Servicing Team.

Education & Experience

  • Grade 12 is required.
  • Maths (minimum level 4, 50%)
  • English (minimum level 4 – 50%)
  • Math Literacy (Minimum Level 5, 60%)
  • Second language (minimum level 4, 50%)
  • May have an unfinished tertiary IT qualification (advantage).

Specific requirements:

  • Not participate in post-Matric studies or formal employment;
  • Not having completed any previous Learnerships.
  • Applicants must be between 18 and 30 years old and have strong communication abilities in English, both written and spoken.
  • Possess basic computer abilities, namely MS Excel and Outlook.

Personal Attributes and Skills

  • Innovative, critical thinking, and problem-solving skills
  • Excellent attention to detail and correctness.
  • Sets high standards for quality and quantity while working in a systematic, logical, and ordered way.
  • Time management and planning abilities
  • Capability to successfully prioritize and execute activities in a high pressure setting.
  • Ability to operate independently and in a team-oriented atmosphere.
  • Service-oriented, with a strong sense of urgency and the ability to work well in groups.
  • Adapts to changing situations, takes criticism effectively, and learns from it.