Europcar: Claims Administrator

Company: Motus Corporation
Location: Johannesburg, Gauteng
Job Type: Permanent
Closing Date: 20 August 2026

Job Description

The position’s mission is to guarantee that claim-related issues are investigated accurately, feedback is provided to stakeholders, and credit notes are processed in order to meet customer service and performance criteria.

Requirements

  • 2 years of claims administration and/or automobile rental experience.
  • NQF 4 (Matric or equivalent)
  • NQF level 5 relevant qualification.
  • Computer literate with moderate proficiency in Microsoft programs (Excel, Word, PowerPoint, and Outlook).
  • Proficiency with in-house systems such as Impress, OnBase, and Payment24 will be regarded advantageous.

Competencies & Skills

  • Excellent communication abilities.
  • Social competence
  • Strong administrative abilities.
  • Negotiation skills
  • The capacity to explain and express corporate procedures in a calm, professional tone.
  • Scrupulous attention to detail ensures that concerns are properly explored and addressed appropriately and on schedule.
  • Able to work under pressure.
  • Effective time management.
  • Self-regulation in interactions with consumers, supervisors, coworkers, and other stakeholders.
  • Logic and good judgment
  • Capable of working autonomously in a team while also providing timely input to management and clients.