Company: Fidelity Services Group
Location: Midrand, Gauteng
Job Type: Permanent
Minimum experience: Entry Level
Job functional area: Administrative
Closing date: 30 July 2026
Job description
Overall purpose of the job: Ensure that all orders are checked/packed and shipped on time, and that efficient communication is maintained with all internal and external stakeholders. Perform daily dispatch reconciliations, maintain a dispatch record, and participate in stock take operations. Ad hoc responsibilities will be assigned as needed.
Duties & Responsibilities:
- Ensure that orders turned over are packaged for shipment with the appropriate courier service provider.
- Ensure that every merchandise is verified for quality and quantity before packing.
- Ensure that orders are collected with the proper information to ensure delivery to the correct addresses.
- Capture waybill information on the Courier Service Provider interface and check that all goods being delivered have the necessary information.
- Ensure that all essential items are given over to the courier service provider, with no missing parcels.
- Follow up on dispatched orders and complete any related tracking.
- Communicate with the courier service provider on a daily basis about the ETA of sent orders.
- Communicate with clients regularly about the status of sent orders.
- Ensure that all policies and procedures for dispatch activities are followed.
Requirements:
- Matric/Grade 12
- Experience in a warehouse setting is useful.
- Data Capture: Excel / Microsoft Office
- SAP will provide an edge.
- Postgraduate qualification will be an advantage.
Attributes:
- Attention to detail.
- Able to work under pressure.
- Good people skills.
- Capable of working within a team
- Finance acumen
- Fast learner
- Time Management
- Accuracy
- Driven by deadlines
Core Competencies:
- Self-development.
- Communication skills.
- Customer attention.
- Teamwork.