Salt Employee Benefits: Administrator

Company: Salt Employee Benefits
Location: Midrand, Gauteng
Job Type: Permanent
Closing Date: 09 October 2026

Job Description

Salt EB is looking for a thorough, service-oriented Claims Administrator to join our PSSPF Risk Claims team. The selected applicant will be in charge of conducting quality assurance (QA) checks on claims to verify correctness, compliance, and adherence to Fund policies and service level agreements. The function is crucial in reducing financial risk, increasing claims processing efficiency, and boosting overall client service delivery.

Qualifications and Experience:

  • Matric (grade 12).
  • Proficient in Microsoft Excel.
  • Understanding of FICA, POPIA, and Treating Customers Fairly (TCF) concepts.
  • Effective written and verbal communication abilities.
  • Experience with employee benefits and claims management is beneficial.
  • Strong attention to detail and analytical skills.
  • Ability to operate under pressure and fulfill tight deadlines.
  • Excellent stakeholder involvement and customer service abilities.

Responsibilities

  • Claim Quality Assurance.
  • Record keeping and filing.
  • Query resolution.
  • Performance and Productivity.
  • Team support.
  • Relationship management.
  • Time management.